Business Automation

Business process automation is a way by which companies take out the complex, most redundant steps from their processes and streamline them for simplicity. In plain terms, BPA is a hands-free, innovative approach to systematize critical business processes. Business processes can be determined for many different segments of company activities, including sales, management, operations, supply chain, human resources and information technology.

Automation is moving the needle of business efficiency and simplifying human lives in general. Organizations that embrace business process automation have cut costs, saved time, and asked their manual workforce to solve more intelligent problems. They let machines do the rote tasks, while eliminating the chances of human errors.

A business process is often started by a trigger, such as the filing of an expense report, which initiates a set of predefined workflow steps, or processes, that conclude with the employee receiving reimbursement. The goal of BPA is to not only automate business processes, but to simplify and improve business workflows as well. BPA can be a standalone initiative or part of a larger, overarching business process management (BPM) strategy.

Within BPM, automated business processes are managed collectively to improve an organization’s overall workflow in terms of achieving greater efficiency, adapting to changing business needs, reducing human error and clarifying job roles and responsibilities. BPM is itself a subset of infrastructure management which maintains and optimizes an organization's core operational components such as processes, equipment and data.